Returns & Exchanges
Indian Terrain offers a hassle-free 15-day return and exchange policy to ensure you are completely satisfied with your premium casual wear. Items must be unworn, unwashed, and retain all original tags to be eligible for a full refund or replacement.
Initiate Request
Log in to your account, navigate to 'My Orders', and select the specific item you wish to return or exchange within 15 days of delivery.
Quality Check Preparation
Ensure the garment is packed in its original packaging with all brand tags, invoices, and accessories intact to facilitate a smooth inspection process.
Doorstep Pickup
Our logistics partner will visit your address for a reverse pickup within 48-72 hours of your request being approved.
Refund Processing
Once the item reaches our warehouse and passes the quality audit, your refund will be credited to your original payment method or bank account within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing